From the Blog

Advanced News Update for SurveyTelligence

07/21/11

SurveyTelligence, Powered by Infotool has been selected from a competitive field of survey vendors, as the Survey Consulting Firm for the 2011 “Transformational Culture” project for the University of West Indies. UWI has over 50,000 students in both undergraduate and graduate program, with a staff of over 3,000 within 3 Residencies, Jamaica, Barbados and Trinidad

The …

read More

Redefining Leadership

07/19/11

In the 70’s and 80’s, we talked mostly about the strong and tough leader, the courageous leader, the results-driven leader and the leader who measured success by how many people followed.

During the past 15 years, our view of leadership has changed. We have redefined great leadership by adding more human capabilities and capacities, including behaviors …

read More

Change From A Certified Survey Consultant

07/11/11

Certified Survey Consultant and Founder of FutureNow Consulting, LLC. Michael J. Stabile shares his experiences using SurveyTelligence techniques and Infotool Technology:

I have been working with a high school planning team at a well-known school in Cincinnati, OH. They had recently completed a survey process using Infotool diagnostics to get a “snap shot” of their school culture. However, …

read More

Measurement for Turnaround Management Experts

07/11/11

Besides the metric of money, a Turnaround Management expert must have the support of the workforce (managers and workers alike) to exert the mental energy, commitment and innovation to continue supporting the effort to save the business. This is a turnaround and you need unbiased, critical historical operational information- not just from two or three people at top levels of an unsuccessful leadership …

read More

Mind Taking Our Exit Survey?

07/07/11

 

read More

Aligning Training to People Engagement

07/07/11

I was raised in the early part of my career working for a training company-1990′s. The company training products were state of the art and we trained over 400,000 people. What we never were able to do was measure the effectiveness we had on the workforce post training. We trained people just for the sake …

read More

Did You Know?

07/06/11

Did you know that top managers, compared to average performers, deliver a 49% increase in productivity? That the average organization could reduce turnover by 9% by having the right leaders in place? And that the average hiring mistake can cost you up to 15 times the hire’s base salary? In today’s environment, finding the right …

read More

Can You Make a Diagnosis Based on a "Pulse"?

06/30/11

A physician takes a pulse as a signal of an underlying symptom of something more serious, but don’t expect a physician to decide you need open heart survey just with a pulse reading. Nor should you expect that you can support the senior management team in driving growth and revenue in your organization with just a “pulse …

read More

Communication is Key

06/29/11

A well publicized survey communication plan conveys that a survey is not simply another flavor of the month exercise. Employees (and even customers) are sick and tired of answering survey questionnaires that have no visible outcome. Why waste my time when it does nothing for me? A lack of courtesy by management in not letting people know about results, or even a giving them a …

read More

Managerial Development for the 21st Century

06/28/11

The two levels of leadership-C suite and local manager- require the same, yet also quite different needs due to their roles and responsibilities. My reference is to the local manager, as engagement is a primary responsibility to his/her workgroup

A toxic department in the Value Chain creates opportunity for silos, waste, inefficiencies, turnover, custom issues and more. Engagement …

read More