From the Blog

Change Mangement Explained in One Minute


I found this video in a LinkedIn discussion group and found it rather interesting:

What do you think?

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Navigating Around Difficult Managers


On LinkedIn, I recently came across the following question and wanted to share my thoughts:

Any suggestions on how to negotiate, navigate around difficult managers who are highly strung, opinionated and not very good at coaching their more challenging staff on better performance or discussing any issues with them and documenting the process?

In our survey work, …

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Does Strategy Matter?


According to studies, only 14% of employees understand their company’s strategy.

I am finally beginning to understand why the 14% figure is not that important to the work force. It is simply not that important to them. They don’t care about the strategy and I don’t blame them. It is way above their pay grade. As …

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Leaders Need to Generate Respect


When you cut away the excess, the ability of people to effectively work with others seems to be the bottom line, If you add process skills on top of getting along, people should always execute to customer’s delight. If this is so, then why is there such misalignments in companies?

My experience: It’s an unnatural relationship …

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Getting a Global Perspective


The use of technology to get a global perspective is used as part of the analysis process. It’s the means to rapidly identify within the entire organizational structure where pockets or misalignment exist through a lens of all of the participants. It is a means to see which group of people aren’t getting along, which …

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Make Data Work For You


The survey business has many faces, from the simple Survey Monkey polls to the advanced technology sites with  indepth statistical analysis reports only trained experts can understand. The former will always have a place in organizations. Companies can gravitate to these types of polling surveys because they are cheap and many think merely focusing on low scores in a pie chart  is the pathway to …

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Brainstorming for Survey Design


Force field Analysis is a wonderful brainstorming tool to elicit from your survey team members the key drivers and barriers of our organization. Force Field Analysis involves listing, and then examining, the factors that can help implement the change and those that can hinder it. This lays the groundwork for creating the survey’s Critical Success …

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Is a 25% Response Rate OK?


At the risk of being controversial, the following myth needs to be debunked:

“A 25%  response rate is OK.”

For organizational comprehension, action planning, strategy defining, its unusable. A 25% response is terrible. It speaks volumes about either the culture your working in, poor presurvey communication, no reward for taking the survey, no visioning about how to …

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Designing Your Survey To Your Vision


“My bottom-line is what does the organization’s management want to happen, then what needs to happen.” might best be served in the survey design phase.

Try designing the survey questions based on visioning (i.e. “where do you want to be in 2013?”) . The second comment is key, “how would you get there?”. Have a brainstorming …

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Vital Conditions For Coaching Success


Establishing an open and honest conversation between the Coach and Manager is vital to their mutual success. If the Manager approaches a coaching conversation with fear, then that fear (and even more dangerous – the fear of retribution) will be interwoven into the fabric of the entire experience

For coaching conversations to be successful, both parties need …

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